Refund Policy

Refund policy

How many days it takes to get refund?

For any reason you are not completely satisfied with your purchase, we are happy to accept your returns & give you a refund. Customer should return the items in original packaging within 30 days from the date they receive the shipment.

 

Refund amount: The return shipping cost, a 25% restocking charge and a 8% handling fee will be deducted from the amount and net amount will be refunded upon receipt of the returned products. Please allow your bank 7-10 days to process the refund and for the credit to appear on your statement.

 

Note: If you don't get a reply from us within 1-2 business days, please call us at: +1 (202) 677- 3332.

 

How do customer return?

 

While applying for return please make sure to include your order number, condition and pictures of your items, and reason for return. Please allow 3 to 5 Business days for the next steps on your return request.

You will get a confirmation email with the shipping guidelines once the return request is approved.

Please note that you will find the return shipping label in the box. In case you do not find it let us know & we will mail you immediately.

What items are returnable?

 

You can return your items within 30 days after delivery of your shipment.

 

Products must be in original condition.

Unwashed and not used.

In the original packaging.

 

 

For more information please visit the below link to know the Return & Exchange Policy ;

 

https://www.mattresssale.com/pages/return-n-exchange